FAQ’S

Hey! We get it! We know that it can be hard to trust someone to clean the way you would clean your own home.  Once you’ve experienced the Snyder’s Carpet Care difference, you’ll discover that it’s a good decision to have your carpets cleaned professionally by a trusted service provider.  As you consider your options, here are the answers to some of the frequently asked questions we have been asked throughout the years. If you’re not finding answers to questions YOU have, feel free to ask them through our Contact Us page, and we’ll promptly reply.  We look forward to earning your trust and repeat business and referrals.

Click any question to reveal its answer.

How do I prepare for my floors to be professionally cleaned?
The best way to prepare for our services is to move everything you want to be moved, and do a good vacuuming or sweeping for tile.  You’ll want to review our complete guide: How to Prepare for Service.
Will a do-it-yourself machine do the same job?
No. The machine is simply the tool that aids the technician in executing a thorough and professionally cleaned carpet. Although we use nothing but the very best in technology, without a knowledgeable and skilled technician, the machine can only do a fraction of the job. Snyder’s Carpet Care technicians are IICRC certified, and they are committed to continuing education so that they apply the very latest innovations in the carpet cleaning industry.
How long does it take my carpets to dry completely?
Drying time depends on the thickness of your carpet, its condition and the ventilation available in your house. It takes about 4 to 12 hours for the carpet to dry.

For faster drying carpets:

  • Adjust the thermostat to 72 degrees.
  • Turn off humidifiers on the furnace.
  • Turn your thermostat fan control setting to “On.”
  • Turn on all ceiling fans, and make sure air blows downward.
Do I need to pre-vacuum before my carpets are cleaned?
Yes. Check out our complete preparation guide here: How to Prepare
What are the proper steps of good carpet cleaning?

Ensuring you have the utmost from your carpet cleaning treatment, we have developed a three-step cleaning method in which we have found to not only be the most effective but also provide the most from your cleaning.

Step 1- We will carefully analyze the condition of the carpet, including any spots which may be unusually difficult to remove.

Step 2- The next step will be a pre-conditioning treatment, in which we will use heavy duty conditioners and even recommend a pet stain removal treatment if necessary.

Step 3- Finally, we will finish your cleaning using an ultra-hot steam cleaner that will leave your carpets fresh and clean.

Start now by getting your FREE Estimate for service.

How often do I need to have my carpets cleaned?
A good rule of thumb to follow is to have your carpets cleaned at least every 6-12 months; however, there are many factors to consider when determining the frequency of your carpet cleaning. Your ideal schedule may depend on how much traffic it’s getting, the size of your household, and whether or not you have children or pets, for example. To get an advised schedule from one of our experts, call us at (972) 898-3886 or book your FREE Estimate here.
Why is it necessary to have my carpets cleaned twice a year?

The most important reason is for sanitation. Even if you vacuum regularly and your carpet appears clean to the naked eye, in reality, they are not. If not professionally cleaned on a consistent basis, your carpet becomes a breeding ground for harmful bacteria, germs and other microorganisms. Allergy-causing agents such as pet hair, dander, and pollen can also dwell within the fibers and remain a problem long after the allergy season is gone.

In addition to the health and sanitation benefit of maintaining a regular professional cleaning schedule,  it will simply protect your investment against having to install new carpet. Because your high traffic areas take a lot of wear and tear with more dirt becoming embedded into those fibers, by not cleaning, you are actually reducing the life of your carpet. Bottom line: more dirt = less carpet life, + more money in the long run.

For a healthier home and finances, invest in yourself with a FREE Estimate for service now by clicking here.

Does your cleaning process soak the backing of the carpet?
Although our process rinses the carpet deep down, moisture does not penetrate the backing of the carpet. With our powerful truck-mounted powered equipment, your carpet is thoroughly rinsed but left only damp to the touch.
I am a Dallas resident. Do you service my area?
Absolutely! Snyder’s Carpet Care is proud to serve the entire Dallas Fort Worth Metroplex. Including the cities of Addison, Allen, Altoga, Arlington, Azle, Balch Springs, Bedford, Benbrook, Blue Mound, Buckingham, Carrollton, Cedar Hill, Cockrell Hill, Colleyville, Coppell, Crowley, Dallas, Desoto, Duncanville, Euless, Fairview, Farmers Branch, Farmersville, Flower Mound, Fort Worth, Frisco, Garland, Glenn Heights, Grand Prairie, Grapevine, Haltom City, Haslet, Highland Park, Hurst, Hutchins, Irving, Keller, Lake Worth, Lancaster, Lavon, Lewisville, Lowry Crossing, Lucas, Mansfield, McKinney, Mesquite, Midlothian, Murphy, North Richland Hills, Ovilla, Parker, Plano, Prosper, Richardson, Richland Hills, River Oaks, Red Oak, Rowlett, Sachse, Saginaw, Saint Paul, Seagoville, Southlake, Sunnyvale, University Park, Watauga, Waxahachie, White Settlement and Wylie.
Get your FREE Estimate now.

Have a question that’s not listed here?  Feel free to ask us anything about our services through our Contact Us page, and we’ll promptly reply.  Or, you can call us directly at 972-898-3886.  We look forward to earning your trust and repeat business and referrals.

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